Loughborough University
Leicestershire, UK
LE11 3TU
+44 (0)1509 263171
Loughborough University

IT Services - Staff

New Staff

Photo: Hand using a keyboard.

Introduction - Getting Started

If you are in an academic department, you will have a Department IT Representative, and a School IT Co-ordinator (see www.lboro.ac.uk/faculty/fitcs/contact.html); these are your first point of call.

Staff are normally registered with our systems automatically from the Personnel System. The Human Resources department is responsible for setting this up. More information on Registration and De-registration is available at www.lboro.ac.uk/it/doc/staff-advice.html. More information on Passwords is available at www.lboro.ac.uk/it/doc/guidance.html.

Information on Buying a Computer (see www.lboro.ac.uk/itpurchase/) suitable for our Windows 7 service www.lboro.ac.uk/it/win7/. You must follow our Desktop and Laptop policy at www.lboro.ac.uk/it/policies/dl.html.

You will need access to a Network connection point to connect your computer to the University network (see www.lboro.ac.uk/it/network/net-request.html).

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Getting Help

IT Service Desk
Tel: 01509 222333
IT.Services@lboro.ac.uk

8:30 a.m. to 5:00 p.m.
Monday to Friday.

Quick Service Availability Check

In Person Service
PC Clinic in the
Haslegrave Building
Level 0 (Ground Floor)
Monday to Friday
10:00 a.m. to 5:30 p.m.
or 11:30 a.m. to 2:30 p.m. outside term.

You can also seek help at any time via our Getting Help section.