Loughborough University
Leicestershire, UK
LE11 3TU
+44 (0)1509 263171
Loughborough University

IT Services

Off-campus Access

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Remote Working Client for iPhone / iPad / iPod Touch

Applicability

Operating System Required
Device Apple iOS Release Required
iPad WiFi and 3G 4.2.1 or later
iPad 2 WiFi and 3G 4.2.1 or later
iPhone 3G 4.1 or later
iPhone 3GS 4.1 or later
iPhone 4 4.1 or later
iPhone 4S 5.0 or later
iPod Touch (2nd Generation or later) 4.1 or later

If you have an Apple iOS device which does not conform to the requirements above please contact the IT Service Desk.

The VPN allows you to access University services which are normally only available when on the campus network. These include the University e-mail and telephone directories, library resources, electronic journals and databases.

All screenshots and instructions below are from an iPhone and will be the same on an iPod Touch, while the steps for use on the iPad are very similar but some buttons or options may be in slightly different positions.

Installation

  1. Open the App Store.

  2. Select Search.

  3. In the Search Box, enter anyconnect and then in the Suggestions list tap cisco anyconnect.

  4. Tap anyconnect.

  5. Tap Free then INSTALL.

Info.

First Use

The first time you launch the application it will request your permission to enable the VPN features in your device. Please choose OK in the pop up box.

Do you want to enable this software?

Configuration

If you have already used the automatic configuration tool to pre-configure your device for the AnyConnect client then in the Choose a connection... list you will find an entry called Lboro VPN which should be ticked.

If you have not pre-configured your device then you can either go to https://mobileconfig.lboro.ac.uk/ now and follow through the steps there or use the manual configuration steps below.

  1. Tap on Add VPN Connection.

  2. Complete the boxes as follows,

    • Description: a name for the connection, e.g. Lboro VPN

    • Server Address: vpn.lboro.ac.uk

    • Network Roaming: This determines whether your device will reconnect to the VPN when moving between networks or connection types (e.g. EDGE, 3G and wifi). Turning this on will cause AnyConnect to try to maintain a connection to the VPN server until you manually end the connection (please note that this may lead to higher data usage and reduced battery life). Turning this off will cause AnyConnect to try for up to 20 seconds to reconnect after which it will stop and you must manually re-connect.

    • Certificate: Leave this as Disabled

    Add VPN Connection.

  3. Tap Save in the top right corner.

Connecting and Disconnecting

To connect to the VPN server check that the Lboro VPN connection is ticked (tap on it to select it if not) and then slide the AnyConnect VPN switch at the top of the application from Off to On.

AnyConnect Secure Mobility Client.

When prompted, enter your university username and password into the appropriate boxes and then tap Connect in the top right corner of the screen.

Authentication.

You can now leave AnyConnect (but do not quit it) and switch to the application in which you wish to make use of the VPN connection (e.g. Safari for viewing the phone directory, restricted websites etc.). You will be able to tell you are still connected to the VPN while in other applications as there will be a new "VPN" icon in the status bar across the top of your device's screen.

AnyConnect Secure Mobility Client.

When you have finished using the VPN you should disconnect by returning to the AnyConnect application and sliding the AnyConnect VPN switch back to Off again. The VPN connection will be ended and the "VPN" icon will disappear from the status bar.

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Getting Help

IT Service Desk
Tel: 01509 222333
IT.Services@lboro.ac.uk

8:30 a.m. to 5:00 p.m.
Monday to Friday.

Quick Service Availability Check

In Person Service
PC Clinic in the
Haslegrave Building
Level 0 (Ground Floor)
Monday to Friday
10:00 a.m. to 5:30 p.m.
or 11:30 a.m. to 2:30 p.m. outside term.

You can also seek help at any time via our Getting Help section.