Getting Help
Frequently Asked Questions
All
-
Wireless www.lboro.ac.uk/itwireless/faq.html
-
Web File Access www.lboro.ac.uk/it/off-campus/wfa-faq.html
-
Off Campus Client www.lboro.ac.uk/it/off-campus/client-faq.html
-
Off Campus Portal www.lboro.ac.uk/it/off-campus/portal-faq.html
-
Virus Scanner www.lboro.ac.uk/it/security/avfaq.html
-
Intranet Help at https://internal.lboro.ac.uk/help/
Students Only
-
Student web-mail (Google) at www.lboro.ac.uk/it/google/faq.html
-
HallNet F.A.Q. at www.lboro.ac.uk/it/hallnet/faq.html
-
PC / Mac Health at www.lboro.ac.uk/it/pcclinic/pcclinic/health.html
-
Back up your data at www.lboro.ac.uk/it/pcclinic/pcclinic/backup.html
-
Interesting Free Software at www.lboro.ac.uk/it/pcclinic/pcclinic/free-software.html
-
Learn Student F.A.Q. at http://learn.lboro.ac.uk/mod/data/view.php?id=49789
-
Computer Aided Assessment - Question Mark / Perception - Student Help at http://learn.lboro.ac.uk/ludata/caa/student/technicalsupport.htm
-
Computer Aided Assessment - Student Responsbilities at http://learn.lboro.ac.uk/ludata/caa/staff/resources_files/Student%20responsibilities.pdf
-
Student Accommodation Centre F.A.Q. at www.lboro.ac.uk/services/campus-living/accommodation/frequentlyaskedquestions/
Alumni
-
Alumni E-mail Service (Google) www.lboro.ac.uk/it/google/alumni.html
Staff Only
-
Non-standard Registration www.lboro.ac.uk/it/policies/registration.html.
-
How do I register conference or short course attendees? https://census.lboro.ac.uk/cgi-bin/regform3.pl
-
How do I register temporary staff? https://census.lboro.ac.uk/cgi-bin/regform1.pl
-
Office 2007 FAQ http://office2007.lboro.ac.uk/faq.html.
-
Office 2010 FAQ http://office2010.lboro.ac.uk/faq.html.
-
Staff Desktop www.lboro.ac.uk/it/desktop/xp/faq.html
-
Staff Exchange, E-mail, Calendar, Contacts FAQwww.lboro.ac.uk/it/e-mail/exchange-faq.html.
-
Staff Exchange Outlook 2007 FAQ www.lboro.ac.uk/it/e-mail/faq.html.
-
Staff Exchange Outlook 2010 FAQ www.lboro.ac.uk/it/e-mail/o2010-faq.html.
-
Staff Exchange Outlook 2011 (Mac OS X) FAQ www.lboro.ac.uk/it/e-mail/o2011-faq.html.
-
Staff Exchange Outlook Web Access FAQ www.lboro.ac.uk/it/e-mail/owa-faq.html.
-
Working from home www.lboro.ac.uk/it/off-campus/work-from-home-faq.html
-
Off Campus Client www.lboro.ac.uk/it/off-campus/client-faq.html
-
Microsoft Campus Agreement www.lboro.ac.uk/it/software/msca.html
-
Telephone Handsets www.lboro.ac.uk/it/telephone/handsets.html
-
Cisco Telephone Handeset Models 7911 / 42 / 62 Quick Reference Guide https://internal.lboro.ac.uk/service/marketing/uniwide/Telephone-Service/Cisco-Guides/7911-QuickRefGuide.pdf
-
Cisco Telephone Handeset Models 6921 / 41 / 61 Quick Reference Guide https://internal.lboro.ac.uk/service/marketing/uniwide/Telephone-Service/Cisco-Guides/6921-QuickReferenceGuide.pdf
-
Hosted Server Service F.A.Q. www.lboro.ac.uk/it/hosted/faq.html
-
Commercial Internet Services www.lboro.ac.uk/it/external/
-
Agresso www.lboro.ac.uk/admin/financial/restricted/downloads/faq_tjb.pdf
-
LUSI www.lboro.ac.uk/admin/ar/training/lusi/
-
Trent www.lboro.ac.uk/admin/personnel/trentaccess.html
-
Student Accommodation Management www.lboro.ac.uk/services/campus-living/accommodation/
-
Research Publications catalogue F.A.Q. www.lboro.ac.uk/it/pub-faq.html
-
Research Project Costing (Race 2) https://internal.lboro.ac.uk/research/office/uniwide/cost.htm
-
Finance System F.A.Q. at www.lboro.ac.uk/admin/financial/restricted/downloads/faq_tjb.pdf.
-
Learn Staff F.A.Q. at http://learn.lboro.ac.uk/mod/data/view.php?id=38959
-
Computer Aided Assessment - Question Mark / Perception - Staff help at http://learn.lboro.ac.uk/ludata/caa/staff/faq.htm.
-
O.M.R. Help at http://omr-at-lboro.blogspot.com/
-
Address Management training video at www.lboro.ac.uk/admin/ar/training/lusi/address_matching/LUSI_address_matching.html
-
Space Management F.A.Q. at http://luis.lboro.ac.uk/portal/page?_pageid=34,1,34_62135&_dad=portal&_schema=PORTAL
-
Running a Web Survey (Research Office) at http://blog.lboro.ac.uk/elearning/?p=200