Department of Information Science, Tel: +44 (0) 1509 22 3052  Loughborough University

People in Department

 

Dr Gillian Ragsdell
Director of Research Degree Programme
Senior Lecturer

KMRG Coordinator

Interests and experience

The synergy between my past industrial experience and my academic interests enables me to attempt to 'bridge the gap' between theory and practice. Hence, my research tends to take the form of participatory action research and has embraced topics such as systems thinking, creative problem solving and knowledge management. These topics have taken me into many different organisations in both the voluntary and profit-making sectors.

Examples from the voluntary sector – redesigning a community radio team; evaluation of a Citizen’s Advice Bureau; evaluation of a Council for Voluntary Service’s development team; developing effective knowledge management in the voluntary sector.
Examples from the private sector – collaborative interventions in the caravan manufacturing industry, the leisure industry and in the water industry.
Examples from the public sector – evaluation of training in the British Armed Forces and of commercial training offered by a HE institute; evaluation of hardware and software for disabled users.

Current research

External activities

Visiting Professor, Universitat Oberta de Catalunya, Barcelona from June 2011.
Committee Member for the International Conference on Intellectual Capital, Knowledge Management and Organisational Learning (ICICKM) 2009, 2010, 2011, 2012
Committee Member and Stream Chair for the International Conference on Intellectual Capital, Knowledge Management and Organisational Learning (ICICKM) 2007.
Committee Member for the 1st International Workshop on Formal Models for Knowledge Management, June 2011
Invited presentation at Public Authority for Applied Education & Training (PAAET) Kuwait October 2010
Invited public lecture at Kuwait University, October 2010
Scientific Committee Member of the 20th Australasian Conference on Information Systems 2009
Programme Committee Member for IMRA 2006
Stream Chair for the International Conference on Knowledge Management and Organisational Learning (2005)
Associate Editor of International Journal of Knowledge, Culture and Change Management, 2005 & 2006.
Invited Panel Member at International Doctoral Symposium, Lille University, Aug 2006

Adjunct Professor at University of Technology, Sydney. 2004-2007
Programme Committee Member for 2004 UK Systems Society International Conference.

Chair for the International Conference of the UK Systems Society 2002.
Member of Operational Research Society since 1992
Fellow of Higher Education Academy since 2007
Member of Higher Education Academy (formerly Institute of Learning and Teaching) 2000 - 2007
Trustee and Member of the Board of Directors of the UK Systems Society (1994-2005)
Invited speaker at Department of Information Studies, University of Sheffield, Nov 2008.
Member of the Editorial Board of Systemic Practice and Action Research (1999-2004)
Associate Editor of OR Insight - Knowledge Management Stream (2004-2011)
Member of Voluntary Sector Studies Network
Invited Speaker at Charnwood CAB AGM Sept 2005.
Invited Speaker at Soar Valley Rotary Club Feb 2006.
Invited reviewer for journals such as Knowledge Management Research and Practice, Systems Research and Behavioural Science, and Voluntary Sector Review.

Member of editorial board of International Journal of Sociotechnology & Knowledge Development (since 2010).


Selected publications

  • Ragsdell, G. Inhibitors & Enhancers to Knowledge Sharing: Lessons from the Voluntary Sector, Journal of Knowledge Management Practice 10(1), 2009.
  • Ragsdell, G. Participatory Action Research: A Winning Strategy for KM, Journal of Knowledge Management, 13(6), 2009, p564-576.
  • Dogan, H., Henshaw, M and Ragsdell, G. The Risk of Information Management Without Knowledge Management. A Case Study, Journal of Information and Knowledge Management, 10(4), 2011, p393-408.
  • Waller, AD & Ragsdell, G. The Impact of E-mail on Work-Life Balance, ASLIB, 64(2) 2012, p154-177.
  • Patel, M. & Ragsdell, G. To Share or Not To Share Knowledge; An Ethical Dilemma for UK Academics? Journal of Knowledge Management Practice, 12(2), 2011.

Publications: [Details]

Contact details

Tel: +44 (0) 1509 223082

Fax: +44 (0) 1509 223053

Email: G.Ragsdell@lboro.ac.uk

 

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